Shipping policy
SHIPPING POLICY
PROCESSING
Orders are processed within 3-7 business days. Processing time does not include weekends or holidays. During drops, sales, or high-volume periods, processing may take longer.
SHIPPING
Shipping rates and estimated delivery times are shown at checkout. Delivery estimates begin after your order has been processed and handed over to the carrier. Shipping delays caused by the carrier, weather, customs, or other issues outside our control are not our responsibility.
TRACKING
Once your order ships, you will receive a confirmation email with tracking information. Tracking may take up to 48 hours to update.
INCORRECT ADDRESSES
You are responsible for entering the correct shipping address at checkout. If you notice an error, contact us immediately. We cannot guarantee changes after an order has been placed. Orders returned because of an incorrect or incomplete address may require an additional shipping fee to be sent again.
LOST, STOLEN, OR DAMAGED PACKAGES
Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen items. If your package is missing or arrives damaged, contact the shipping carrier first and then contact us with your order number and supporting photos when applicable.
INTERNATIONAL ORDERS
International customers are responsible for all customs fees, import duties, taxes, and other charges required by their country. These fees are not included in the order total. Customs delays are outside our control.
RETURNED PACKAGES
If a package is returned to us because it was refused, unclaimed, or addressed incorrectly, the customer is responsible for any reshipping costs. Original shipping charges are non-refundable.
ORDER QUESTIONS
For shipping questions, contact n.a.n.iclothing0@gmail.com and include your full name and order number.